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How do I make claims match our agency's writing style?

Jul 5, 2026

Every agency has preferred SR&ED tone, structure, and risk posture. Custom Instructions teach the pipeline those preferences so new drafts start closer to your standard—and claim-level notes can still override for a specific client.

How to use

  1. Decide the right level:
    • Agency — Settings → Agency → Custom Instructions (shared baseline for the agency).
    • Personal — Settings → Personal → Custom Instructions (your defaults; override agency when set).
    • Claim — claim Details → Custom Instructions (highest priority for that claim).
  2. Fill the fields you need (each has a 500-word limit):
    • Analysis Instructions
    • Project Grouping Instructions
    • Submission Writing Instructions
  3. Click Save.
  4. Re-run only the stage those instructions should affect—for example Write Submission Again after changing writing style, or Group Again after changing grouping guidance. Confirm dialogs explain what will be overwritten; use version restore if needed.
  5. Optionally adjust claim Advanced Settings → Analysis Tolerance (Lenient / Moderate / Strict) when eligibility sensitivity should change with style.
  6. Spot-check the new draft on Submission, then finish with manual edits or the AI Claim Assistant.

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