Support Center with How-To Resources

SREDr now includes an in-app Support page so consultants can get help without leaving the product. From one place you can message the team, browse question-led How-To guides for everyday claim work, and catch up on the latest product releases.

How to use

1. Open Support from the sidebar.
2. To reach the team, fill in Subject and Message under Contact support, then click Send message. Name and reply-to email are prefilled from your account.
3. Under Resources, open a How-To card (for example preparing a claim, revising a submission, or securing access). Click View all to search the full library.
4. Under Latest releases, skim the three newest product updates, or click View all for the complete release history.
5. From any article, use Related links to jump between How-Tos and the release notes that introduced a feature.

Related

• How do I prepare a client's claim from start to finish?
• How do I revise a submission?
• How SREDr protects your data